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Latest Policy

READ

Latest Policy

READ

Latest Policy

Refund Policy

Updated Date: Oct 28, 2024, 12:00 AM

Updated Date: Oct 28, 2024, 12:00 AM

1. One-Time AI bot Builds (Dental, Chiropractor, Rental, etc.)

  • Full refund available within 48 hours of purchase if no work has started.

  • No refunds once build work has begun (since it’s custom setup).

  • If (WiiPulse) cannot deliver the bot within the agreed timeline (5–7 business days), customer can request a full refund.

2. Subscription Plans (Starter, Pro, Enterprise)

  • Subscriptions can be canceled anytime — access continues until the end of the billing cycle.

  • No partial refunds for unused time once the billing cycle has started.

  • If service outage or bot stops working for more than 7 days, customer may be eligible for a pro-rated refund or service credit.

3. Additional Notes

  • Refund requests must be submitted in writing via email.

  • Refunds are processed back to the original payment method within 7–10 business days.